IIHSE PRELIMINARY INFORMATION FORM
ARTICLE 1 – PARTIES
SELLER:
Title: Uluslararası Sağlık Güvenlik Çevre Enstitüsü Derneği Edremit İktisadi İşletmesi
Address: Hekimzade Mh. Çınarlıçeşme Cd. No:5/B Edremit/Balıkesir/Türkiye
MERSIS No: 0890048843000001
Telephone: 90 551 052 00 33
E-mail: [email protected]
Website: www.iihse.com
BUYER:
Full Name:
T.R. Identity Number:
Company Title:
Tax Number:
Tax Office:
Address:
Telephone:
E-mail:
ARTICLE 2 – PRODUCT(S) AND TRANSACTION INFORMATION
The name, quantity, VAT-inclusive sales price, payment method, and basic characteristics of the product/service subject to this contract have been presented to the BUYER during the purchase process.
Order Details:
In case of any issues, you may contact us at 0 (551) 052 00 33 or via [email protected]
regarding your order.
ARTICLE 3 – PAYMENT OF SERVICE FEE
3.1
In order for the BUYER to make payment by credit card, all credit card information must be completed accurately and completely.
3.2
Payment may be made in a single installment by credit card, or in installments exclusively with Yapı Kredi Bank credit cards. In installment transactions, the provisions of the agreement signed between the Customer and the Bank shall apply. The Bank may offer campaigns such as applying more installments than selected by the Customer and/or installment deferrals at its discretion.
3.3
For payments made via bank transfer or EFT, the moment of contract formation shall be the date on which the payment reaches the SELLER’s bank account. If the payment is not completed within 2 (two) business days, the SELLER reserves the right to cancel the service sale transaction.
3.4
If the payment is made by credit card or similar payment card and, after the service is received, the bank or financial institution fails to pay the service fee to the SELLER due to unauthorized, unlawful, or fraudulent use of the BUYER’s card without the BUYER’s consent, the SELLER may refrain from performing the service.
ARTICLE 4 – SALES AND DELIVERY CONDITIONS
4.1
The prices listed and announced on the website are sales prices. Announced prices and commitments remain valid until updated or changed. Time-limited prices remain valid until the specified end date.
4.2
Upon full payment of the participation fee by the BUYER and, if registering for the first time, creation of a user account and password, the purchased training shall be automatically assigned to the BUYER’s user account. Upon successful completion of the online training, printed certificates shall be sent to the address and digital certificates to the e-mail address of the BUYER. All communication shall be conducted via the e-mail address and mobile phone number provided by the BUYER. Any errors in the provided information shall be the sole responsibility of the BUYER, and the SELLER shall bear no liability for issues arising therefrom.
4.3
Although the Turkish and English versions of online trainings have identical content, they are sold separately. Selecting one language does not entitle the BUYER to access the other language version. Changing the site language does not change the language of the purchased training. Certificates issued are identical, and the certificate language corresponds to the training language.
4.4
All activities performed by the BUYER within the training platform are recorded. Completion of all modules, exams, and projects (if any) is required to qualify for certification. These records constitute evidence for accreditation bodies. The BUYER explicitly consents to the sharing of personal data and access records with international accreditation organizations when required.
4.5
In case of force majeure events preventing timely performance, the SELLER shall inform the BUYER. The BUYER may request cancellation, substitution with equivalent services, or postponement. Refund timelines and banking procedures shall apply as specified, and the BUYER acknowledges that bank processing times are beyond the SELLER’s responsibility.
4.6
The BUYER consents to being contacted via the communication details provided for purposes including communication, marketing, and notifications.
4.7
If performance becomes impossible, refunds shall be processed under the same conditions outlined above, subject to banking timelines.
ARTICLE 5 – DISCOUNTS
5.1
IIHSE applies discounts under the following conditions:
5.1.1 Minimum of 3 participants from the same institution: 4%
5.1.2 First-degree relatives of martyrs: 10%
5.1.3 Participants with disabilities: 10%
5.1.4 IIHSE members: 10%
5.2
Only the highest applicable discount shall apply.
5.3
For bank transfers, discounts are applied after document verification.
5.4
For credit card payments, the discount amount shall be refunded to the card.
ARTICLE 6 – RIGHT OF WITHDRAWAL
6.1
The withdrawal period begins on the date of contract formation. Except for cases where withdrawal is not permitted, the BUYER may withdraw within 14 days without justification.
6.2 – 6.6
Access to any module constitutes service performance, and withdrawal is not permitted thereafter.
Withdrawal Contact Information:
Address: Hekimzade Mh. Çınarlıçeşme Cd. No:5/B Edremit/Balıkesir/Türkiye
Telephone: 90 551 052 00 33
E-mail: [email protected]
ARTICLE 7 – LEGAL INFORMATION ON COMPLAINTS AND OBJECTIONS
Consumers may apply to Consumer Arbitration Committees or Consumer Courts in accordance with applicable monetary thresholds. Updated information is available at:
https://ticaret.gov.tr
https://ticaret.gov.tr/tuketici/tuketici-hakem-heyetleri/tuketici-hakem-heyetlerine-iliskin-bilgilendirme-metni
ARTICLE 8 – NOTIFICATIONS
8.1
All correspondence shall be conducted via e-mail and shall constitute binding evidence.
8.2
Force majeure events include but are not limited to natural disasters, war, terrorism, infrastructure failures, and economic crises.
8.3
All official correspondence shall be conducted via the SELLER’s designated e-mail address.
ARTICLE 9 – INTELLECTUAL PROPERTY RIGHTS
All intellectual property rights related to the SELLER’s content, training materials, and website are reserved and may not be reproduced without permission.
ARTICLE 10 – LEGAL INFORMATION REGARDING DURATION
The completion period for contractual services is 30 calendar days.
The provisions of Article 9 are valid indefinitely.
SUBSCRIPTION AGREEMENT
1. Parties
Service Provider (Company/Economic Enterprise):
Title: International Health, Safety and Environment Institute Association – Edremit Economic Enterprise
MERSIS / Tax Number: 8900488430
Address: HEKİMZADE MAH. ÇINARLIÇEŞME CAD. NO: 5 B EDREMİT/ BALIKESİR
Telephone: 05510520033
E-mail / KEP: [email protected]
Subscriber:
Name–Surname / Legal Entity Name: ……………
T.R. ID No / Tax No: ……………
Address: ……………
Telephone: ……………
E-mail: ……………
This Agreement is not an association membership agreement. It is a subscription agreement relating solely to the services provided by the economic enterprise affiliated with the association.
It does not grant association membership rights or obligations.
The Agreement applies exclusively to webinars, digital content, and subscriber-only services provided by the Company.
2. Definitions and Scope
2.1 Subscription
Subscription refers to the Subscriber’s right to benefit from the services provided by the Company on a regular basis during the term of this Agreement.
Subscription does not constitute association membership and only grants access to services offered by the Company’s commercial enterprise.
Depending on the subscription type, the Subscriber shall have the right to:
Participate in subscriber-only webinars and online trainings
Access and personally use electronic/digital documents
Benefit from subscriber-only discounts and campaigns
Access additional subscription-specific services announced by the Company
2.2 Digital Content
All content provided electronically by the Company to Subscribers shall be deemed “Digital Content.” This includes:
Training videos, audio recordings, seminar recordings
Study notes, presentations, reports, guidelines
Online session and seminar recordings
Profession-specific documents prepared exclusively for subscribers
Digital content is for personal use only.
Reproduction, sharing with third parties, commercial use, or distribution without permission is strictly prohibited.
2.3 Legal Support
Legal support services are informational and educational only, including:
General legislative briefings
Explanations provided during training or seminars
Guidance-oriented notes and content
These services do not constitute legal representation or attorney services.
Under Turkish Attorneyship Law No. 1136, representation in legal proceedings may only be provided by licensed attorneys.
The Company bears no liability arising from reliance on such guidance.
2.4 Psychological Support
Psychological support services are educational and informational in nature and may include:
Motivation and stress management
Information on workplace psychological challenges
Personal development and professional resilience guidance
These services do not constitute medical diagnosis, treatment, or psychotherapy.
The Company may only provide referrals and bears no responsibility for outcomes.
2.5 Excluded Services
The following are outside the scope of this Agreement:
Legal representation or litigation services
Medical diagnosis, treatment, or emergency healthcare
Paid trainings, certifications, or special programs separately announced by the Company
2.6 Rights Within the Subscription
Participation in all subscriber-only webinars during the year
Discounted access to subscriber-only professional documents
Access to special campaigns and promotions
Ability to upgrade subscription plans upon meeting conditions and paying applicable fees
3. Formation and Renewal of the Agreement
This Agreement is concluded electronically upon the Subscriber clicking “approve/purchase” and successful payment authorization.
All records (IP address, timestamps, transaction logs, payment confirmations) shall constitute valid evidence.
The Subscriber confirms receipt and approval of the Pre-Information Form prior to purchase.
Digital content accessed instantly with prior informed consent is subject to withdrawal right exceptions.
Subscriptions automatically renew unless terminated by the Subscriber.
The Subscriber may terminate at any time via easy and proportional channels such as account panel, e-mail, call center, or KEP.
4. Subscription Term and Renewal
Standard subscription term: 1 year unless otherwise specified
Automatic renewal unless termination notice is given
Advance notification is provided prior to renewal
Payment method may be updated at any time
Fees collected for future periods are refunded within 14 days upon termination
5. Fees, Taxes, and Payment
Fees are displayed inclusive of VAT
VAT rate applied according to Turkish legislation
Payments may be made via credit/debit card, virtual POS, bank transfer
3D Secure is used where applicable
Delayed payments may result in service suspension
6. Right of Withdrawal
Consumers may withdraw within 14 days without justification.
Exceptions apply to:
Instantly accessed digital content
Services performed with explicit prior consent
Personalized services
Refunds are processed within 14 days.
7. Termination and Easy Cancellation
The Subscriber may terminate at any time without cause.
No additional obstacles may be imposed.
Termination confirmation is provided immediately.
8. Late Payment
Failure to pay may result in:
Default interest within legal limits
Temporary suspension
Contract termination without refund for used periods
9. Force Majeure
Events beyond control (natural disasters, pandemics, war, infrastructure outages, etc.) suspend obligations.
If exceeding 30 days, either party may terminate without penalty.
10. Personal Data and Privacy
Personal data is processed in accordance with KVKK (Law No. 6698).
Subscribers may exercise rights under Article 11.
Explicit consent is obtained where required.
Commercial communications require separate approval via IYS.
11. Intellectual Property
All digital content is protected under Copyright Law (FSEK).
The Subscriber receives a non-exclusive, non-transferable, personal-use license.
Unauthorized use may result in termination and compensation claims.
12. Electronic Approval and Evidence
Electronic approval is legally binding.
Electronic records constitute conclusive evidence under Turkish Civil Procedure Law.
13. Dispute Resolution
Consumers: Consumer Arbitration Committees / Consumer Courts
Non-consumers: Istanbul Central Courts and Enforcement Offices
Turkish law applies
14. Miscellaneous
Entire agreement clause applies
Amendments notified via permanent data storage
Assignment permitted only for the Company
Turkish language prevails in interpretation
15. Entry into Force and Record Keeping
The Agreement enters into force upon electronic approval.
Documents are stored and accessible via permanent data storage.
16. Final Provisions and Approval
By electronically approving this Agreement, the Subscriber confirms having read, understood, and accepted all provisions.
DELIVERY AND REFUND TERMS
1. Delivery Conditions
1.1.The subscription services or digital content you have purchased are performed instantly in electronic form upon successful completion of the payment transaction and are made accessible through your user account.
1.2.Service delivery does not include the shipment of any physical product; all services are provided exclusively via digital platforms (website/mobile application).
1.3.In the event that access cannot be provided despite successful payment, you must immediately notify us via [• [email protected]] or [• 05510520033].
The Company undertakes to resolve any technical issues as soon as possible.
1.4.In case of interruptions in service provision (system-related issues, maintenance, force majeure events, etc.), if the interruption exceeds 24 hours, the Company shall compensate in favor of the user by extending the subscription period or providing equivalent alternative access.
2. Refund Conditions
2.1.Digital content and subscription services fall under the scope of “services performed instantly in electronic environment” pursuant to Article 15/1-g of the Regulation on Distance Contracts and are therefore exempt from the right of withdrawal.
Accordingly, once access to the content has been provided, the right of withdrawal and refund requests cannot be exercised.
2.2.However, the user may request a refund in the following cases:
The service is not provided despite payment being received,
Defective or incomplete performance of the service,
Continuous access restrictions due to technical reasons not attributable to the user.
2.3.Refund requests must be submitted in writing via [[email protected]] or [• KEP address].
Following receipt of the request, the refund shall be processed within 14 (fourteen) days at the latest, using the same payment method utilized during purchase.
2.4.In the event that the user requests termination of a subscription service mid-term:
No refund shall be issued for services already provided,
If any fees have been collected in advance for subsequent periods, such amounts shall be refunded.
3. Exceptions
3.1.Customized trainings, consultancy services, or personalized services prepared specifically for the user are excluded from the right of withdrawal and are non-refundable.
3.2.In promotional or discounted subscription plans, if the user requests termination before the end of the commitment period, the Company may request reimbursement of the discounts or benefits granted, provided that this does not conflict with applicable legislation.
4. Application and Contact Information
You may submit your delivery and refund requests through the following communication channels:
Title: Uluslararası Sağlık Güvenlik Çevre Enstitüsü Derneği Edremit İktisadi İşletmesi [International Institute of Health Safety Environment Association – Economic Enterprise]
Address: [Hekimzade Mah., Çınarlıçeşme Cd. No:5/B, Edremit/Balıkesir, Türkiye]
E-mail: [[email protected]] KEP: [•]
Telephone: [+90 551 052 00 33]
INFORMATION NOTICE FOR USERS AND SERVICE RECIPIENTS UNDER THE PERSONAL DATA PROTECTION LAW
Data Controller:
[Company/Commercial Enterprise Name]: International Institute of Health, Safety and Environment Association Edremit Commercial Enterprise (hereinafter referred to as the “Company”)
MERSIS/Tax No: 8900488430
Address: Hekimzade Mahallesi Çınarliçeşme Cd. No:5/B Edremit/Balıkesir/Türkiye
E-mail: [email protected]– KEP: [•]
Phone: +905510520033
In this text, “Digital Platform” refers to all websites, membership/account areas, and mobile applications (if any) belonging to the Company.
In accordance with the Personal Data Protection Law No. 6698 (“Law”), the [• Association Commercial Enterprise] (“Company”), as the data controller, processes your personal data listed in the section “Data Categories and Processed Personal Data” below in compliance with the relevant legislation and with due care, when you use any of our Company’s websites, user account areas, or mobile applications, or when you purchase subscriptions, webinars, digital content, or services from these digital platforms.
All digital platforms belonging to our Company will hereinafter be referred to as the “Digital Platform.”
This information notice has been prepared to inform all users and individuals who:
• Create an account on the Digital Platform,
• Purchase subscriptions or services from our Company,
• Access services under a subscription provided by a third party,
• Contact us through forms on our website for corporate subscriptions, grants, support, or suggestions,
about the protection and processing of their personal data.
Cases Requiring Explicit Consent
In situations where we need to carry out marketing activities to inform you about campaigns and innovations, to offer you personalized products or services, or to use personalized content and cookies in line with your preferences, we obtain your explicit consent in advance. If you do not give consent, these data will not be processed.
Transaction Security and Account Activation
Before completing your payment transaction, an e-mail verification is conducted to ensure transaction security and to comply with the principles set by the Personal Data Protection Board. Once you confirm the verification link sent to you, your account becomes active, and your personal data begin to be processed from that moment on.
Card Data and Password Security
• The credit/debit card information you enter during payment is neither processed nor stored by our Company; these details are processed and stored solely by licensed payment institutions that provide the payment infrastructure.
• No one, including our Company, can access your account passwords; they are stored using cryptographic algorithms and hashed irreversibly.
Security Measures
To ensure the security of your personal data, our Digital Platforms use up-to-date security certificates, firewalls, and cybersecurity systems, and all necessary technical and administrative measures are taken in accordance with the legislation.
In the event of any data security breach, both the Personal Data Protection Board and the relevant individuals will be notified immediately in accordance with Article 12 of the Law.
To access any of the digital platforms belonging to [• Association Commercial Enterprise], you must create a user account. However, not all personal data listed in the section “Data Categories and Processed Personal Data” of this Information Notice are required or processed during the account creation stage.
During the account creation and subscription process, only the personal data necessary for the performance of the service are requested, while other data are processed based on user preference or in cases required by law.
Apart from the explanations above, this Information Notice informs you, within the scope of the information obligation set out in Article 10 of the Personal Data Protection Law No. 6698, about:
• Which personal data of yours are processed,
• For what purposes your processed data are used,
• With whom and on what legal grounds your data may be shared,
• How your data are collected,
• Your rights to apply and seek remedies under the Law.
IDENTITY INFORMATION: Name and Surname, (optional) Turkish ID Number, (for corporate subscribers) Tax Identification Number, (optional) Year of Birth, (optional) Occupation, Signature.
Explanations Regarding Identity Information:
• Providing your Turkish ID Number is not mandatory; it appears as an optional field in our forms. If shared, it is used for issuing invoices and verifying transaction security. However, in some cases, sharing your Turkish ID Number may be required under legal obligations.
• The Tax Identification Number is processed only for corporate subscriptions belonging to legal entities who are taxpayers. It is not requested from individual subscribers.
CONTACT INFORMATION: E-mail address, phone number, business/invoice address.
CUSTOMER TRANSACTION INFORMATION: Subscription and service purchase history, invoice details, request and complaint records, subscription cancellation/renewal information.
FINANCIAL INFORMATION: Bank account number and IBAN.
Explanations Regarding Financial Information:
If you purchase a corporate subscription package as a self-employed professional or sole trader, your bank account details will be processed because payments are made via wire transfer/EFT. For payments made by credit/debit card, your card details are not processed or stored by the Company and are securely processed only by the payment provider.
TRANSACTION SECURITY INFORMATION: IP address, log records, login and usage details, browsing history on the digital platform.
Explanations Regarding Transaction Security Information:
IP information of all users accessing the digital platform is processed to prevent unauthorized access and for cybersecurity measures. Usage logs may also be processed to improve user experience, ensure service delivery, and detect unlawful actions on the platform.
MARKETING INFORMATION AND COOKIES: Cookie data, survey responses, campaign preferences.
Explanations Regarding Marketing Information and Cookies:
• Personal data may be collected through cookies and surveys.
• Except for mandatory cookies, all cookies (functional, analytical, marketing) are activated only with your consent. If consent is not provided, such cookies are not activated.
• Participation in surveys is entirely voluntary.
LEGAL TRANSACTION INFORMATION: Contract number, notice/warning records, lawsuit/dispute records, information shared with judicial or administrative authorities.
VISUAL AND AUDIO RECORD INFORMATION:
• Call center audio recordings (with prior notification),
• Audio and/or video recordings taken during webinars, online trainings, or other video conferences (with prior notification).
Explanation: These recordings are processed solely for the following purposes:
• Quality control of training and events,
• Improving user experience,
• Documenting participation and preventing future disputes.
Relevant individuals are clearly informed in advance, and those who do not wish to be recorded have the right to turn off their camera or microphone.
Children’s Personal Data: The platform is intended only for users aged 18 and over. For users under 18, personal data are not processed without the explicit consent of their parents or legal guardians.
PURPOSES OF PERSONAL DATA PROCESSING
Personal data shared with our Company through electronic or physical means are processed lawfully, fairly, accurately, up to date, and in a manner that is relevant, limited, and proportionate to the intended purposes.
Your personal data are used for the following purposes:
• Fulfillment of obligations arising from subscriptions and other contracts,
• Management of product and service purchase and usage processes,
• Providing a better user experience,
• Ensuring the security of our digital platforms,
• Providing access to subscribers and users on behalf of subscribers,
• Ensuring the efficient operation of websites and mobile applications,
• Carrying out e-mail verification procedures,
• Managing grant and corporate subscription processes,
• Preparing, storing, and archiving records and documents,
• Managing request and complaint processes,
• Fulfilling financial and fiscal obligations,
• Sharing data with third parties due to legal or contractual obligations,
• Providing information to authorized persons, institutions, and organizations,
• Conducting our Company’s business operations,
• Sharing data with business partners in necessary cases,
• Receiving and evaluating feedback for process improvement,
• Managing administrative activities,
• Managing information security processes,
• Conducting audit, ethics, and internal control activities,
• Monitoring risk management and contract processes,
• With your explicit consent: advertising, campaigns, marketing, and personalized product/service offerings,
• Managing customer loyalty processes related to products and services,
• Following up and conducting legal affairs,
• Performing identity verification procedures upon applications,
• Registering and monitoring visitors to our Company,
• Conducting marketing analyses, statistical studies, and satisfaction surveys,
• Managing customer relations and satisfaction processes.
TRANSFER OF PERSONAL DATA
Your collected personal data may be transferred, within the scope of the purposes mentioned above and in compliance with Articles 8 and 9 of the Law, to:
• Supervisory and regulatory public institutions and organizations,
• Judicial authorities and administrative bodies,
• Relevant public institutions due to financial and fiscal obligations,
• Suppliers, consultants, and business partners from whom we receive services, within the scope of our legitimate interests.
Except for cases specified by law, no data is transferred to third parties without your explicit consent. Data transfer abroad is carried out only with your explicit consent or when the conditions in Article 9 of the Law are met.
Transfer Abroad: Where the conditions stipulated in Article 9 of the Law are met, or with your explicit consent, personal data may be transferred abroad. For example, when cloud services with servers located abroad are used, your data are transferred only to the extent necessary to provide the service.
METHOD AND LEGAL BASIS OF PERSONAL DATA COLLECTION
Your personal data are collected through the following methods:
• Communication via call center,
• Completion of contracts and subscription forms,
• Membership/subscription through our digital platforms and service purchases,
• Completion of electronic forms available on websites and mobile applications,
• Submission of physical documents to us,
• Applications, orders, complaints, and communications made via e-mail, telephone, post, or other means,
• Communication through our social media accounts,
• Banking transactions (wire transfer/EFT, etc.).
Legal Bases:
• Clearly stipulated by law (Article 5/2-a),
• Necessary for the establishment and performance of a contract (Article 5/2-c),
• Necessary for compliance with a legal obligation (Article 5/2-ç),
• Necessary for the establishment, exercise, or protection of a right (Article 5/2-e),
• Necessary for the legitimate interests of the data controller, provided it does not harm the fundamental rights and freedoms of the data subject (Article 5/2-f),
• Explicit consent where required (Article 5/1).
YOUR RIGHTS UNDER THE LAW
Under Article 11 of the Law, you have the following rights:
• To learn whether your personal data are processed,
• To request information if your personal data have been processed,
• To learn the purpose of processing and whether they are used in accordance with their purpose,
• To know the third parties to whom your personal data have been transferred domestically or abroad,
• To request correction of your personal data if they are incomplete or inaccurate,
• To request deletion or destruction of your personal data within the framework of the conditions set forth in the Law,
• To request notification of correction, deletion, or destruction to third parties to whom your personal data have been transferred,
• To object to any result arising against you from the analysis of your personal data exclusively through automated systems,
• To demand compensation if you suffer damage due to unlawful processing of your personal data.
Application Procedure:
You may submit your requests regarding your rights in accordance with the “Communiqué on the Principles and Procedures for the Application to the Data Controller” through the following means:
• Written application to [Company Address],
• KEP: [•],
• E-mail: [email protected]
,
• “KVKK Application Form” available on our Company website.
Your applications will be concluded within 30 days at the latest. In cases requiring cost, the fee schedule determined by the Personal Data Protection Board shall apply.
IIHSE CODE OF ETHICS DECLARATION
As a member of the International Institute for Health, Safety and Environment (IIHSE), we pledge to fulfill our scientific, academic, professional, and social responsibilities in accordance with the highest ethical standards.
1. General Principles
2. Scientific and Academic Ethics
3. Environment and Sustainability
4. Professional and Institutional Responsibility
5. Confidentiality and Data Protection
6. Social Contribution
Commitment
This Code of Ethics is an integral part of IIHSE membership. As a member, I unconditionally agree to comply with the above principles and accept the sanctions deemed necessary by the Institute in the event of a violation.